Housing marketing set to restart as viewings in England allowed in easing of coronavirus lockdown rules

Property professionals have welcomed new regulations allowing property viewings and visits to estate and lettings agents from Wednesday in England as the government eases the coronavirus lockdown.

Is flexible working the future for letting agents?

Flexible working, including more opportunities to work from home, remote working and a compressed four-day week, are becoming increasingly popular options for employees – and employers.

London agent urges landlords to increase rent – after upping letting fees

One London letting agent has said it will start charging landlords £240 for credit and other checks on top of its current fees – and has urged landlords to pass on the cost to tenants.

PropTech could help offset agent losses after fees ban

PropTech could help letting agents offset losses caused by the introduction of the Tenant Fees Act, according to an expert in the sector.

Lettings agents urged to cut back on admin as tenant fees ban looms

With less than a month until the Tenant Fees Act becomes law, letting agents are being urged to reduce their staffs’ admin burden to allow them to focus on delivering a good service for landlords and tenants at what is an increasingly difficult time for the buy-to-let sector.

Rent rises slow as available buy-to-let properties hit record high

Fewer landlords put rents up in March, according to the latest report from ARLA Propertymark but property experts have warned new buy-to-let legislation will mean bigger rent rises.

Agent fined over £32,000 for letting out tiny ‘fire hazard’ room

Landlords and agents found “exploiting” tenants will “pay heavily”, a housing reform counsellor has said. Cllr Eleanor Southwood’s stark warning came after a London lettings agent was fined more than £32,000 for letting out a ‘fire hazard’ room behind a kitchen.

Client Management: How to deliver outstanding service when dealing with problem clients

Unique summary: We’ve all dealt with problem clients in the past, but understanding how to resolve their issues and maintain a positive working relationship for the future can be easier said than done. Every business should understand the need to deliver an outstanding level of customer service, as failure to do so can have a severe and adverse impact...

Client Management: 7 reasons why insurance brokers or agents fail

The insurance industry offers huge career opportunities for those who are smart enough to seize them. And for insurance agents and brokers, the potential for success is particularly huge. Are you interested in improving your client/agent relationship?                Are you looking to increase your chances of success? Then we are here to give you some valuable tips on how...

Rentguard Issues

  • Majority of landlords have helped tenants during coronavirus crisis
  • Rental crisis deepens with over 300,000 tenants late with rent payments
  • Rentguard’s administration fees