Meet Rentguard

Rentguard was established in 2001 to provide bespoke solutions to insurance intermediaries for the residential and commercial let property markets.

Rentguard aims to be the preferred insurer in providing comprehensive insurance products at competitive prices to insurance brokers, letting agents and independent financial advisors throughout the UK.

With current annual gross written premiums in excess of £18 million, we provide insurance cover to more than 100,000 individuals through a variety of products and services.

Rentguard products are distributed through more than 800 sub-brokers and agents throughout the UK, and we have established a good reputation for excellent customer service and the close working requirements to expand partnerships.

We value excellent customer service and are committed to the development of close working relationships with all our clients, and pride ourselves on an excellent client support service designed to help grow your business. We know how frustrating it is to be left on the end of a phone so we guarantee to answer your call within three rings and to deal with your problems in a professional and efficient manner.

We will continually review our product lines to provide some of the best products in the market today specifically tailored to meet your individual requirements.

In addition, we recognise our obligations to act responsibly, ethically and with absolute integrity in all of our relationships with our stakeholders and are committed to carrying out our business in line with our corporate social responsibility statement.

Rentguard is committed to:

  • Rapid claims handling service
  • Prompt resolution of all customer transactions and queries
  • Providing a number of alternative contact methods
  • Offering a one stop solution to all landlords needs
  • Presenting value for money products
  • We strive for all transactions to be completed accurately and promptly, and will
  • endeavour to ensure that all Rentguard clients receive dedicated customer support


Our Technology & Systems

Rentguard see investment into technology as essential in today’s market in order to improve efficiency and service provided to our clients and customers. This enables us to reduce costs which can then be passed on to you.

We have recently updated our Online Quotation System and our Insurance Management Systems to allow us to provide quotes quickly and reduce time spent on administration.

Online Quotation System

Our online quotation system allows you or your customers to get a quick quotation online for all the insurance products you agreed to trade on behalf of Rentguard. The system is implemented with the transaction section which allows your customers to proceed and purchase their desired insurance online with the agreed insurance premium.

This Online Quotation System is absolutely free of charge and is converted into a link, which can be easily embedded on to your website allowing you to sell insurance policies online.

To make things even better the system (OQS) can be white-labelled to suit your own brand identity. All you need is to provide us with your company logo and our technical team will manage the set up for you. For more information, please visit Online marketing section or get in touch with one of our dedicated account managers on 0208 587 1060.

Insurance Management System (IMS)

Insurance Management System (IMS) is a fast navigation and retrieval of web information that provides our customer and client services teams a comparative advantage over our competitors; as well as increases the company’s productivity to satisfy all the clients’ and customers’ requests.

At Rentguard, we are proud to put this system into practice, which is designed and developed to effectively meet the needs of the insurance industry and to assist us to run our and our clients’ business smoothly. This dynamic online solution ensures quick management on all our clients’ and customers’ accounts that allow us to cancel, renew and process any policies efficiently. It also enriches our customers and clients experiences to check and monitor any data and quotations history exclusively.

Key features and benefits are:

  • Easy to set up
  • Quote and policy letters, schedule, and certificates confirmation documents can be printed
  • Tailor cover limits and excesses based on chosen option
  • Policy cancellation and renewal
  • Agent management
  • Comprehensive reporting tool
  • Cost effective
  • Handle and process transactions
  • Track customers’ history

Meet Our Underwriting

Ageas
Ageas UK is an award-winning personal, commercial and protection insurance provider employing more than 6,000 people in offices based across the UK. Their products are distributed through a range of channels including brokers, IFAs, intermediaries, affinity partners and the Internet, as well as various wholly or partially-owned companies
Axa / Inter Partner Assistance
AXA is a world leader in wealth management and financial protection operating in over 50 countries. It is currently serving more than 50 million customers worldwide. Rentguard Legal Expenses and Rent Guarantee insurance is underwritten by Axa Insurance UK plc and Inter Partner Assistance S.A.
Brit
Brit is a market-leading speciality insurer and reinsurer focused on underwriting complex risks. They have a major presence in Lloyd’s of London and underwrite a broad class of commercial speciality insurance with a strong focus on property. Their long-established capabilities are underpinned by their strong financials.
Legal & General
Legal & General have been a major player in the UK insurance market for over 175 years and provide a wealth of experience and underwriting knowledge. Their Landlord Insurance policies are available on a wide range of properties, including those with walls constructed using timber, metal, cob, flint, asbestos, corrugated iron and much more.
LV=
Started as Liverpool Victoria in 1843, LV= is the UK’s largest friendly society, offering a wide range of products in the savings, investment and insurance sectors. Their lack of shareholders places their clients at the forefront of their business, an ethos that extends through to the premier Landlords Household policies they underwrite for us.
NIG
NIG pride themselves on having a strong focus on helping small and medium sized enterprises retain and win customers With over a hundred years of experience in the commercial market and a focus on delivering high-quality insurance products through their brokers, NIG is perfectly placed to underwrite our Commercial Insurance policies, offering cover for a wide range of commercial properties.
Novae
Novae is a diversified property insurer operating through the Lloyd’s market. With headquarters in London, Zurich and Bermuda, Novae prides itself on a product range that evolves with client needs. Their underwriting expertise and innovation allow them to supply to the non-standard market, which many other insurers are often not able to support.