New Business Enquiries and Quoteline
Telephone: 0800 033 4111
Email: info@rentguard.co.uk
Customer Services and General Enquiries
Free phone: 0800 783 1626
Telephone: 020 8587 1060
Email: info@rentguard.co.uk
Claims
Telephone: 0208 587 1071
Out of hours: Please see your policy wording for details
Email: claims@rentguard.co.uk
Customer services & registration enquiries
Telephone: 0333 000 0162
Calls to 03 numbers are charged at the same price as 01 and 02, and will be included in any free minutes you have.
Email: info@rentguardtenantref.co.uk / admin@rentguardtenantref.co.uk
Rentguard Referencing Office
Rentguard Tenant Referencing
29-30 Miners Way, Lakesview Business Park Canterbury, Kent CT3 4LQ
For full details of our complaints procedure, please click here.
We are covered by the Financial Ombudsman Service (FOS). Please see their website www.financial-ombudsman.org.uk and the Customer Protection Information section of our Terms of Business for more details.
We are also committed to the European Commission’s code of Online Dispute Resolution, which you can find out more about here.
New Business Enquiries and Quoteline
Mon – Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm
Customer Services and General Enquiries
Mon – Fri 8:00am – 5:30pm
Sat 9:00am- 5.00pm
Rentguard Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AW.
Registered in England and Wales. Company Number: 09125814. Rentguard Limited is part of the Gallagher group of companies.
